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Travel Agency (Reisebuero)

GewO §94 Z.56   Verified: April 2026

Key Facts

  • Type: Regulated trade
  • Qualification: Qualification exam
  • Registration cost: Free (€0)
  • Exam fees: Covered by government since July 2023
  • Start immediately: Yes, upon registration
  • Required: Insolvency insurance (for package travel organizers)

What This Trade Covers

Important: Insolvency Protection

Mandatory for package travel organizers Under the Austrian Package Travel Act (Pauschalreisegesetz), tour organizers must provide insolvency insurance to protect customers' deposits. This is separate from the trade license and must be in place before selling any package travel.

Online Travel Agencies

Online-only travel agencies have the same requirements as brick-and-mortar agencies. The Reisebuero trade license covers both physical and online operations. EU consumer protection rules (cancellation rights, information obligations) apply fully.

Vollstaendige deutsche Version →

Qualification: how to prove it

Reisebüros is a regulated trade under §94 Z.56 of the Austrian Trade Act (GewO 1994). The standard route is the qualification exam (befähigungsprüfung).

  • Examined by: Meisterprüfungsstelle WK
  • Exam fee: €0 — exam fees are covered by the federal government

If you cannot sit the exam, these routes are open to you:

  • Lehrabschluss Reisebüroassistent
  • Tourismusstudium/-FH + Praxis
  • Individual assessment under §19 GewO
  • Appointing a qualified managing director

Registering the trade

  • Cost: Free — registration itself carries no fee
  • Where: District administrative authority (Bezirksverwaltungsbehörde)
  • Decision within: max. 3 months
  • Typically takes: 1-5 Werktage (bei vollständigen Unterlagen)

You can register in these ways:

  • Online via GISA (the trade register)
  • Online via USP (the business service portal)
  • In person at the authority

Who may register

  • Minimum age: 18
  • Citizenship or residence: Austria, EU, EEA or Switzerland
  • Clean record: no disqualifying convictions (checked by the authority)

Documents to bring

  • Photo ID
  • Certificate of competence (Befähigungsnachweis)
  • Criminal record certificate

Terms shown in German are the ones printed on the Austrian forms — you will meet them exactly like this at the authority.

Where to go, by province

ProvinceCompetent authority
ViennaMagistrat der Stadt Wien, MA 63
Lower AustriaBezirkshauptmannschaft
Upper AustriaBezirkshauptmannschaft / Magistrat Linz/Wels/Steyr
StyriaBezirkshauptmannschaft / Magistrat Graz
TyrolBezirkshauptmannschaft / Magistrat Innsbruck
SalzburgBezirkshauptmannschaft / Magistrat Salzburg
CarinthiaBezirkshauptmannschaft / Magistrat Klagenfurt/Villach
BurgenlandBezirkshauptmannschaft
VorarlbergBezirkshauptmannschaft / Magistrat Bregenz

Sole trader, GmbH, or partnership?

Trade law does not prescribe a legal form — but it does draw one line. Under § 9 (1) GewO, legal entities and registered partnerships (GmbH, OG, KG) may hold a trade licence, but they „must have appointed a managing director (§ 39)“ — a named person who carries the qualification and the legal responsibility for the trade. As a sole trader you are that person yourself.

Whether a GmbH pays off financially depends on profit, drawings, SVS contributions and allowances. There is no general profit threshold, and that question belongs to a tax adviser, not to this page.

Running this trade alongside a job

Nothing in Austrian law forbids running a trade as a side business. Two things about social insurance are regularly misremembered, and both cost money.

  • The obligation follows Chamber membership, not profit. Under § 2 (1) 1 GSVG compulsory SVS insurance attaches to membership of the Economic Chamber, which you acquire with the trade licence itself. It therefore applies in a year in which you make no profit at all.
  • There is an exemption — but only on application. § 4 (1) 7 GSVG lets very small businesses be exempted while turnover and income stay under the limits it refers to. Nothing happens automatically: without the application, the obligation stands.

If you are employed, check your employment contract separately for a secondary-activity clause — that is a matter between you and your employer, not trade law.

Legal basis: GewO 1994 §94 Z.56 . Last reviewed April 2026. This is not legal advice.

Legally binding: German text of GewO 1994.